Red Rock Financial Services is the leader in collection services for Community Associations in Nevada. Red Rock is a fully licensed collection agency in the State of Nevada that provides collection services to Community Associations through the non-judicial foreclosure process. We have years of experience in collecting assessments for Common-Interest Communities, with a strong focus on customer service and client relations. All services are provided with no up-front fees and atWhen it comes to collecting delinquent assessments, Red Rock is unique in several ways. First, we believe that since it is your money we are collecting, you should get it first. We never take all of our collections fees without first making sure you get your assessments.
Second, at Red Rock we believe that you should have access to everything there is to know about your delinquet accounts. In addition to a progress report on each account, we provide monthly reports that give the association a wide range of delinquency data. Information such as delinquency percentage, dollar amount delinquent, dollar amount collected, number of units delinquent, a breakdown of delinquent dollars by category (how much is in assessments, fines, late fees, etc.) and much more information. All of these reports show a 12 month history. This allows the association to see trends which can be very helpful at budgeting time. And if you still want more information we are happy to create a custom report just for your association. These reports are available online, via e-mail or hard copy and all at no cost to the association.
Finally at Red Rock we believe that successfully collecting delinquent assessments and treating homeowners with respect and dignity are not mutually exclusive. Each collections customer is always treated with respect and dignity.