expert collection services
Contact Us: 1-888-299-3401


At Red Rock we understand the difficult financial situation homeowners sometimes find themselves in. We also understand the need for the homeowners association to collect budgeted assessments in order to maintain the fiscal health of the community. If you’re here at our website it is likely that your account is at our office. We assure you that we will do everything we can to make the process go as smoothly as possible. FAQ →

Hours of Operation

We are available by phone during the hours of 8:00 am to 4:00 pm (PST).
Our front desk is staffed at our main office in Las Vegas, Nevada between the hours of 8:00 am to 4:00 pm (PST).


Please select the appropriate form that fits your needs.
Note: If you do not find a form that fit your needs please submit your request through Contact Us page

If you’d like us to send you your information electronically we require that the you send in the Authorization to Send Information Electronically.
If you’d like us to release your information to someone else, please submit the Authorization to Release Information signed and notarized.
If you’d like us to update your mailing address we need the Change of Address form signed and on file in our office.
If you’d like to be on a payment plan with the association you will need to fill out the Payment Agreement Request form.
If you’d like to dispute the charges from your association you will need to submit the Dispute form.

Authorization to Send Info Authorization to Release Info Change of Address Payment Agreement Request Dispute


Payments must be made in form of cashier’s check or money order. NO cash will be accepted.
Payments can be mailed to or dropped off in person at our Corporate office: 4775 W. Teco Avenue Suite 140, Las Vegas NV 89118 M-F 8am-4pm (PST).

Corporate Address

4775 W. Teco Avenue, Suite 140

Las Vegas, NV 89118

Phone 1 888 95 RedRock



About Us

Red Rock Financial Services is a subsidiary of FirstService Residential Management (FSR). FSR is the largest manager of residential communities in North America, overseeing more than 6,000 properties and over 1.5 million residential units.
FirstService Residential Management is a subsidiary of FirstService Corporation (NASDAQ: FSRV, TSX: FSV), a global leader in the rapidly growing real estate services sector.